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Web Design & Marketing

VIVID Auto Body

A collision and hail damage repair site built around a self-service online estimate flow.

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The link above opens a preserved archive copy of the site as we built it, kept for design reference.

Desktop homepage design for VIVID Auto Body
Mobile homepage design for VIVID Auto Body

VIVID Auto Body handles collision and hail damage repair for domestic and foreign vehicles in McKinney, Texas. The site is built around a single conversion path, and almost every decision follows from it.

Auto body repair is a distress purchase. Nobody plans it. Someone arrives having just had an accident or a hailstorm, usually stressed, frequently mid-insurance-claim, and wanting one thing: an idea of what this will cost and how long it will take. The site answers that immediately with free estimates, no obligation, and a self-service online estimate flow.

That estimate process is broken into explicit numbered steps, beginning with filling out the form, and explained before it starts — how does the online estimate work, and getting an estimate is super easy. Spelling out a process before asking someone to begin it materially reduces abandonment, particularly for a customer who does not know what will be required of them and is already having a bad week.

Hail damage is given its own dedicated section rather than being folded into collision repair. In Texas that is a substantial, seasonal, and highly searched category in its own right, and it brings different insurance dynamics with it. Treating it as a distinct service captures that intent directly.

Electronic work authorisation lets a customer approve repairs without a trip to the shop — a genuine convenience in a process that otherwise involves too many in-person steps. Supporting pages cover the repair process end to end, FAQs, service areas, and company background. The repair process page does real reassurance work: someone handing over a vehicle wants to know what happens to it and when they will get it back.

A latest news section keeps the site active, and the overall design keeps the estimate call to action visible throughout rather than confining it to a single page.

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